My wife Stephanie and I actually had the complete opposite experience that Charlottte R. recently had with Ambiance. As many of us know, some people are just too difficult to assist in some cases. We had picked out an American Drew collection called Sonata and had shopped around a bit before coming across Ambiance. We had given a store we had bought much of our home furniture from in the past first shot at it but their price was not only higher, but we had some poor experience with lead time. They would promise the items were in stock, only to get a phone call shortly after purchasing telling us it were out of stock. In one case, we waited almost 3 months for an item. Ambiance gave us a price on the collection we selected that saved us quite a bit of money in the end. Their computer system was also linked to the manufacturer/supplier’s inventory system and could actually tell us with 100% confidence that the items were in stock and we would be able to have the furniture delivered within 2 weeks. They delivered as promised and we have been very happy with the furniture and the whole experience was essentially flawless. I highly recommend Ambiance and would definitely buy from them again.
Wow! I shop at Ambiance Home Collection all of the time. I have found them to be extremely helpful and professional. They always go out of there way to accomodate me and my clients. IThey have fabulous merchandise and very unique accents. I would definitely recommend them to anyone.
I just recently moved to Orange County, and I have been trying to furnish my new home. I needed to find an affordable, yet classy, couch. My neighbor recommended Ambiance Home Collection in Mission Viejo, so I had to go check it out. I was greeted the minute I walked in the door. The guy in front was so helpful and once he knew what I was looking for, he directed me to that area. After a little bit of guidance, he left me alone to look on my own– he wasn’t one of those annoying, hovering salesmen. The prices were VERY reasonable, and the couches were so beautiful. I tested so many of them, and when I found the one I wanted, price negotiations were simple and painless. I got it for the price I asked for, and had a very pleasant experience. I continued to look around the store to see what else I could find, and I was so surprised to see such high-end, luxurious pieces on sale at such fair prices. The salesmen even told me that he could order anything I wanted that was not on display at the store. He showed me catalogues and samples of so many pieces…I could have spent the whole day in the store looking at beautiful furniture. I highly recommend going to Ambiance Home collection for a great deal and friendly service.
Being in the trade for many years , I love this store ! the custom service is outstanding, if you can’t find what your looking for in the store they will always assist you in finding it in a catolog. I make sure to visit this store every other week just to see the wonderful new items ! With so many furniture stores closing this one is high on my list in OC ! Because of the great furniture at such great prices and custom service this store will be around when all the other can’t stay in business !
To all the future Ambiance Home Collection Shoppers, I hope this review will instill confidence that you have in fact found the very best place to purchase quality furniture at competitive prices. I just finished decorating my home and have been doing much “back and forth” chatting with the gentlemen at Ambiance. Chris, ALWAYS offers me the best deals on every item I inquire about. Before I found Ambiance Home Collection, I literally called all over the country about multiple items I was interested in, and when I spoke to Chris it was the end of my calling spree! I haven’t needed to shop anywhere else because Chris offers unbeatable prices and he is so extremely efficient, kind, and most of all concerned with customer service. Everyone at Ambiance has been ever so respectful to me! And while I have received all of my furniture months ago I just ordered a sofa bed and I am so so excited that Chris was able to customize it to my specifications. Thank you for caring about my home!